Terms and Conditions
> RESERVATIONS & PAYMENTS
> CANCELLATIONS & REFUNDS
> FOR YOU INFORMATION
> FORCE MAJEURE
> IMPORT PERMITS & TROPHY SHIPMENT
> TERMS & CONDITIONS
> CARRIAGE BY LAND, SEA & AIR
> TRAVEL DOCUMENTS & VACCINATIONS
> SPECIAL REQUESTS
> INFORMATION IN THE BROCHURE
> ABOUT PICTURES, PHOTOS AND VIDEOS
> MONEY PAID TO BOOKING AGENTS
> CONDITIONS OF BOOKING
> NOTICE OF ENFORCEABILITY
> YOUR BOOKINGS AGENT’S REPONSIBILITY
> THINGS ABOUT HUNTING
> SPANISH LAW
1. Reservations & Payments
1.1. Reservations can be made by contacting IbexHuntSpain, or through your booking agent. A deposit of 50% of the total amount is required to confirm your booking. The balance of the remaining 50% must be transferred to IbexHuntSpain ninety (90) days prior to departure.
1.2. Hunts are booked and confirmed only upon receipt of a 50% deposit. This deposit is due within fifteen (15) days of making the reservation. There shall be no binding contract until the deposit has been paid. Failure to remit your deposit on time may result in an automatic release of the confirmed dates and the possible inability of re-instating your reservation.
When IbexHuntSpain acknowledges receipt in writing of the deposit to you, it shall be deemed to constitute acceptance and confirmation of the reservation.
1.3. The balance is due no later than ninety (90) days prior to commencement of your hunt. If the balance has not been received by that date, IbexHuntSpain shall be entitled at its discretion to treat your reservation as cancelled and consequently to forfeit such part of the deposit as determined solely by IbexHuntSpain
1.4. Any reservation made within ninety (90) days of commencement of your hunting may be accepted provided space is available, payment in full is received, and documents can be delivered prior to departure.
1.5. IbexHuntSpain will not provide tickets, coupons, vouchers or documents untilIbexHuntSpain receives full payment.
1.6. When the booking is arranged the customer releases the operating company, the outfitter and their agents from any further responsibilities.
1.7. All wounded and not found animals must be paid for completely.
1.8. The total amount must be paid before the beginning of the hunt, if not, nothing can be arranged.
1.9. At the end of the hunt, the total final payment must be paid in cash.
2. Cancellations & Refunds
2.1. Any cancellation of a reservation must be made in writing and shall only be effective upon its acknowledged receipt by IbexHuntSpain. Cancellation charges will be applied in the following circumstances:
a – In case of cancellation, the client is fully responsible for paying all the permit, license, and trophy fee costs in full.
b – Cancellation 181 days prior to the hunt start date, the full deposit is refunded less a 1000 € handling fee per hunting client.
c – Cancellation 180 to 91 days prior to the hunt starting date, the full deposit is forfeited.
d – Cancellation 90 days or less, the total hunt cost is forfeited.
2.2. If the client is a “no show”, IbexHuntSpain shall be entitled to treat the reservation as cancelled without the client having given IbexHuntSpain any notice, and the provisions of paragraph 2.1 (a,b) shall apply. Also, any carry over for the following year shall be at the option of IbexHuntSpain.
2.3. Any request to vary your reservation must be in writing, and IbexHuntSpain’sagreement to request shall be at its sole discretion. If IbexHuntSpain agrees to vary your reservation as requested, it reserves the right to charge of an administration fee which shall be presented to you in writing and which is payable no later than seven (7) days after such notification.
2.4. No refunds are given:
-For lost travel time, or for substitution of facilities, areas, hunters, camps and dates.
-For itineraries amended after departure.
-Air circumstances arising beyond IbexHuntSpain´s control, necessitating that alternative arrangement must be made to ensure the safety, further participation, and/or enjoyment of your hunting.
-If you do not appear for any accommodations, service, sightseeing or trip segment without notifying IbexHuntSpain, or if you leave your hunting after it has begun, and miss any scheduled sightseeing, activities or accommodations.
3. For Your information
3.1. IbexHuntSpain acts as booking agent for hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners and other independent contractors providing accommodations, transportation, and/or other services. Each of these companies is an independent corporation with its own management and is not subject to the control of IbexHuntSpain including, but not limited to various ground operators.
3.2. IbexHuntSpain accepts all bookings like those described above. Transportation, accommodations, and other services provided by the ground operators are offered subject to the terms and conditions contained in the tickets, exchange orders, or vouchers issued by them and/or their suppliers. Because IbexHuntSpain does not have the right to control the operations of the independent operators and their suppliers, IT CANNOT BE LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE which may arise out of these services. IbexHuntSpain reserves the right to cancel any itinerary, or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or to retain any expenditure occasioned by delays or events beyond its control. In case of any appreciable variation in its cost,IbexHuntSpain reserves the right to adjust its rates.
4.1.Hunting activities are potentially dangerous. The operating company, outfitter, and team will apply the necessary measures to preserve the customers’ safety, however they are not responsible for any accident, loss, illness, or physical conditions that might occur during the activity, as well as for any alteration, delay, or cancellation due to climatological conditions or unforeseen circumstances, andIbexHuntSpain won’t accept any extra expense that might arise from such conditions.
4.2. IbexHuntSpain draws your attention to the fact that there are certain inherent risks involved in participating in the type of trip sold by IbexHuntSpain, and that you accept them at your own risk.
4.3. It is your sole responsibility to take all appropriate medical advice prior to departure as to whether you are fit enough to take the trip booked. IbexHuntSpainshall not be liable for illness, injury, or death sustained on a program sold byIbexHuntSpain which is not due to the gross negligence of IbexHuntSpain, its officers, employees, authorized representatives, or agents whomsoever.
5. Force Majeure
5.1. “Force Majeure” means, in relation to IbexHuntSpain, any circumstances beyond the reasonable control of IbexHuntSpain (including, but not limited to: acts of God, explosion, flood, tempest, fire, accident, war or threat of war, sabotage, insurrection, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, or other untoward occurrences).
5.2. If IbexHuntSpain is affected by “Force Majeure” it shall forth with notify you of the nature and extent there of.
5.3. IbexHuntSpain shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any “Force Majeure”.
5.4. If IbexHuntSpain is affected by Force Majeure, it shall be entitled to and may, in its sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by IbexHuntSpain to you as a result of the non-performance of any of IbexHuntSpain‘s obligation here under shall remain in its sole and absolute discretion although IbexHuntSpain shall use reasonable endeavours to reimburse you where possible. However, IbexHuntSpain shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs toIbexHuntSpain of the Force Majeure.
5.5. Regarding civil unrest, once IbexHuntSpain has investigated the prevailing situation as it deems fit, it shall remain in IbexHuntSpain ‘s sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip. However, if after having made all reasonable and proper inquires, IbexHuntSpain is of the opinion that the trip may proceed, no refund will be payable to you and the provisions of Paragraph II shall apply.
IbexHuntSpain recommends that you obtain the following types of insurance:
– Accidental death and disability.
– Major Medical.
– Emergency medical evacuation.
– Loss of personal effects.
– Trip cancellation
Although IbexHuntSpain hopes that it will not need to levy surcharges, it reserves the right to do so on the invoice amount if this becomes necessary. IbexHuntSpain will endeavour to notify you in writing as soon as it is aware of any likely surcharge, and you must pay the amount of such surcharge no later than seven (7) days after written notification has been received (depending on the circumstances). If the surcharge is not paid within such time, IbexHuntSpain may construe such non-payment as an act of cancellation on your part and the provisions of Paragraph 2 shall apply. Any refund made by IbexHuntSpain shall be in its sole and absolute discretion.
8. Import Permits & Trophy Shipment
8.1 Trophy shipment can take from 8 to 12 months. The client is fully responsible for getting the necessary import permit for his county. If within 6 months payment has not been arranged, the trophy will become property of IbexHuntSpain.
8.2 IbexHuntSpain shall not be held responsible for the delay, loss, theft or seizure of trophies or their documentation. In the same manner, IbexHuntSpain shall not be held responsible for any delays or incidents to trophies or their documentation caused by customs agents, governmental authorities, veterinarians, taxidermists, transportation personnel or any other person or organization beyond IbexHuntSpain.
9. Terms & Conditions
These terms and conditions govern the relationship between IbexHuntSpain and client, to the total exclusion of any other terms and conditions. No alteration to the terms and conditions may be made by any of ouremployees, authorized representatives, or agents, unless in writing by an authorized officer of IbexHuntSpain. An authorized officer of IbexHuntSpain shall make all decisions and matters subject toIbexHuntSpain’s discretion.
10. Carriage by Land, Sea & Air
Carriage by Land, Sea and Air is subject to the terms and conditions of the carrier with whom you travel and to international conventions, some of which may limit liability. Land, sea, and air travel are also subject to operational decisions of carriers as well as air and sea ports which may result in cancellations, delays, or diversions, over which IbexHuntSpain has no control and for which IbexHuntSpain accepts no liability whatsoever.
Baggage: Temporary or permanent loss of baggage is the responsibility of you or the carrier.
11. Travel Documents & Vaccinations
It is your responsibility to ensure that passports, visas, travel permits, health certificates, inoculations, international driving license, or other documentation required for the trip are obtained and are in order. It is your responsibility to meet any additional costs incurred either by yourself, or by IbexHuntSpain on your behalf, as a result of any failure by you to comply with such requirements.
12. Special requests
You must advise IbexHuntSpain in writing of any special requests, e.g. diet or facility, when you submit your reservation to IbexHuntSpain. If possible, IbexHuntSpain will meet any such requests.
13. Information in the Brochure
All information given in IbexHuntSpain’s brochure is, to the best of IbexHuntSpain‘s knowledge, correct at the time of going to press, however IbexHuntSpain reserves the right to change the same. The photographs reproduced and information provided in the brochure depict typical scenes experienced and details on each destination; but the subject matter may not necessarily be seen or experienced while visiting that destination.
14. About pictures, photos and videos
IbexHuntSpain reserves the right, without further notice, to make use of any photography or film taken on the trip by our staff for general purposes without payment or permission. When a client makes available to IbexHuntSpain photographs of their own, IbexHuntSpain reserves the right to make use of such photos. These photographs or films will be used on our website, catalogs and publications. The customer may not purchase services IbexHunSpain if not accept these conditions. We also inform you of the possibility of exercising rights of access, rectification, cancellation and opposition of your personal data by email email@example.com or by letter addressed to or targeted at Valeriano Belles Tena, C/ Borja, Nº 3 ático E, 12110 Alcora, Castellón, Spain.
If you have any cause for complaint while travelling, you must immediately bring it to the attention of IbexHuntSpain’s local representative or agent who will attempt to resolve the situation.
The payment of the deposit or any other partial payment for a reservation on a hunt constitutes consent to all provisions of the conditions and general information contained in IbexHuntSpain’s brochure and price list. The terms under which you agree to take these hunts cannot be changed or amended, except in writing and signed by an authorized officer of IbexHuntSpain.
17. Money Paid to Booking Agents
Your booking agent will forward deposits and other payments to IbexHuntSpain on your behalf. Since your booking agent is not our agent for the purpose of receipt of monies, there is no liability on your part unless and until we notify you (by way of a booking confirmation) that payment has been received by us. We will issue a booking confirmation to your agent immediately upon receipt of their payment on your behalf.
18. Conditions of Booking
You shall comply with the instructions of IbexHuntSpain‘s representatives at all times. No client shall be accepted or permitted to continue to hunt while their mental status or physical condition is, in the opinion of any representative of IbexHuntSpain, such as to render them incapable of caring for themselves, or makes them objectionable to other clients, or becomes a hazard to themselves or other clients, and IbexHuntSpainwill not be responsible for expenses by such persons precluded from completing the safari for this reason.
19. Notice of Enforceability
Please remember: When you book travel related services with IbexHuntSpain, you are entering into a binding agreement that assumes all terms and conditions are fully understood as stated in IbexHuntSpain’s brochure and price list.
20. Your Bookings Agent’s Responsibility
At IbexHuntSpain, we are very proud of our relationship with booking agents. To facilitate the reservation process for you, IbexHuntSpain requests its booking agent provide you with thorough communications pertaining to your booking. Your agent has been provided with a list of responsibilities to assist and inform you on matters such as required documentation, payment schedules, and cancellation policies. Your agent will assist you to the best of his/her ability in providing answers and information pertaining to your booking.
All trophy and daily fees, as well as terms and conditions, are subject to change without notice, IbexHuntSpain is not responsible for these kinds of changes, and client accepts possible trophy fee increases by the game department.
All offers are subject to prior change without notice by the competent authorities. Each hunter must bring the official documentation.
Any change in the conditions mentioned above, will be shown in the corresponding offer.
22. Things about hunting
22.1. Balance due is to be paid at the conclusion of your hunt. If balance is not paid after 30 days from the conclusion of your hunt, your trophies will become property of Ibexhuntspain or their subsidiaries. The case will then be handed over to the Spanish Court system.
22.3. At the end of the hunt, if the client has not got his trophy/ies, because he missed his shots, he will still be charged the fees.
22.4. If finally the customer decides not to shoot the animal contracted, or the animal the guide is indicating, he will have to pay the trophy fee completely.
22.5. In Spain it is forbidden to drink alcoholic beverages before and during hunting.
22.6. The trophies will be measured in the green state and we will not accept any reclamation, or dispute, for the difference of the points from any trophy which is measured in the dry state by any person doing so, who is not from Spain.
23. Spanish Law
The parties will submit expressly to the Courts of Spain, and specifically to the Courts of the city of Castellón, with full subjection to Spanish law. Renouncing expressly any other jurisdiction and law that could correspond. Regarding the application of the terms and general conditions of this document, both parties by common consent grant full application to this agreement.